Support
Important: HotelsAllow is an informational service. We do not process bookings directly and cannot assist with specific booking issues.
Booking Support
For issues related to your hotel booking, please contact the booking platform or hotel directly:
- Booking.com Support Center
- Contact your hotel directly using the contact information provided in your booking confirmation
Website Help
For questions about using our website or if you need help finding age-appropriate accommodations, you can reach us at:
Common Support Topics
- Age verification process at hotels
- Understanding hotel deposit requirements
- Finding hotels with specific age policies
- Using our search filters effectively
Response Time
We aim to respond to all website-related inquiries within 24-48 hours during business days. For urgent booking issues, please contact your booking platform or hotel directly.